Continuing from the last post about aligning system design with collaboration needs, start the requirements process with open-ended questions about the customer’s needs:
How do the teams want to collaborate?
While this seems like an obvious question, it can lead to interesting insights into how the system should be designed. Do they want to see the remote participants (impacting screen size, video conferencing, microphone and loudspeaker requirements)? Or, do they just want to hear the remote participants and share data/content to other sites?
Are dedicated conference/meeting rooms even required? Are multiple conference rooms required? Are open spaces needed?
Does your customer sometimes have large meetings and sometimes smaller meetings? This could lead to some split and combined room discussions or desired reuse of a space in ways that may have different audio requirements, such as reinforcement over a larger space. (more…)