Mira Connect Enhances Polycom’s Conferencing Solutions

Polycom’s products have traditionally set the standard for high-quality audio and video conferencing experiences. As a market leader, Polycom’s products are installed every day around the globe.

In each of these installations, the user interface (UI) options for dialing, controlling mute, volume, and camera positioning range from an infrared remote to a Polycom RealPresence Touch panel (RP Touch) and to a more fully-featured control system based on the customer’s needs and other equipment to be controlled.

SoundStructure and Group Series

For rooms that need better audio quality, including support for more microphones, sound-reinforcement, feedback elimination, multiple audio input or output sources, split/combine multiple rooms, or just want better sounding audio, a Polycom SoundStructure is often the go-to product for Polycom partners and customers. While there are other excellent DSP audio products that can be used, integrating SoundStructure with Group Series codecs using ConferenceLink and Polycom’s digital microphones is very popular.

While adding a SoundStructure improves the audio experience and capabilities, Polycom’s RP Touch control can’t control both Group Series and SoundStructure together, limiting the UI options to multiple RP Touch panels, one each for Group Series and SoundStructure, or more custom-programmed solutions. Either option brings significant costs, complexity, an increase in project resources and time required to complete the installation, and increased user training costs. Custom programmed solutions also create a maintenance liability when changes are needed to the system.

Why does improving the audio quality of the system – always a good thing – increase the control system complexity – always a bad thing?

Mira Connect to the Rescue (Hint: it’s a good thing!)

Mira Connect is a control system and user interface that is easy to set up and even easier to use. Mira Connect controls Polycom Group Series and SoundStructure products. And more. A lot more. Mira Connect also is a great choice for a user interface and control system when using the Group Series or SoundStructure alone.

And Mira Connect supports many other audio and video products, including displays, video switchers, projectors, DSP audio devices, and other video conferencing solutions including Zoom Room systems and Cisco Telepresence products. This makes Mira Connect perfect for customers transitioning to Polycom Group Series products.

Designed by former Polycom SoundStructure team members, Mira Connect reduces the friction of traditional control systems by lowering the cost and complexity for partners and users and by presenting an intuitive user interface created automatically based on the equipment in the room and the features enabled.

Mira Connect is configured through the cloud and can be managed remotely. Simply add equipment to the room, enable the desired options for the equipment, and Mira Connect creates the user interface automatically.

Moving a Mira Connect from one room with equipment to another room is as simple as unpairing from the old room and pairing the Mira Connect with the new room. The system is reconfigured immediately.

Mira Connect provides an intuitive and consistent user experience regardless of the underlying collaboration equipment. Perfect when you have different rooms with different equipment.

One-Touch Dialing

Mira Connect natively supports one-touch dialing of video and audio calls by integrating with the Office 365 Calendar or with the calendar of the Group series video codec. No external servers are required to support one-touch dialing. Mira Connect can also automatically dial PIN numbers to start your calls smoothly. Simply press the green call button on the scheduled meeting screen to start your call.

Once in the call, Mira Connect makes it easy to start sharing content with a simple press of a button on the display menu.

With multiple camera support, camera presets with extra labels for the users, multiple display management and more, Mira Connect controls the entire room. SoundStructure is easily controlled including dialing audio calls, controlling mute, adjusting volume, and more.

Remote Management

For users who want help in the room, Mira Connect can also be securely controlled remotely, making it easy for partners or IT teams to provide assistance from their browser. Equipment and settings in the room can be updated from the cloud, making it easy to remotely manage the room.

Mira Connect can also send text messages when rooms go offline – informing the AV/IT team about potential room issues before users notice anything is wrong. This feature multiplies the effectiveness of the AV/IT team, making life easier for the team and for users.

Mira Connect – Try an online demo

You can test drive the Mira Connect user experience with our UI Preview feature by creating a free, no-obligation, account in Mira Portal, our cloud management platform. Once an account is created, Mira Portal starts a tutorial that automatically creates an example organization and shows you how to view the user interface in your browser. The tutorial includes a Real Presence Group Series and SoundStructure.

Aveo Systems created the UI Preview feature in Mira Portal so you can simulate all the equipment in the conference room and experience the Mira Connect user interface using only your browser. UI Preview includes a calendar with meetings for one-touch joining of calls allowing you to test drive the entire experience within seconds of creating a Mira Portal account.

For more information about using Mira Connect with Polycom’s products, see our Group Series integration guide and the SoundStructure integration guide.

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Mira Connect Adds Extron SW USB Switchers

Mira Connect extends its control of Extron Video Switchers to include Extron’s SW USB switcher series. Extron’s SW USB switcher series make it easy to use one set of USB peripherals with multiple computers. Applications include assigning USB room resources to a computer for software-defined collaboration applictions.


To get started using your Extron USB switcher, select an organization, site, and room in Mira Portal and add an Extron Video Switcher from the equipment list, choosing an SW USB switcher model.

Next, enter the IP address of the Global Cache IP2SL IP to serial interface, enable the desired PC inputs, choose an icon, and enter user-friendly labels and descriptions for the inputs.

Pair a Mira Connect to the Mira Portal room to control the room, or use the UI Preview feature to experience the user interface in your browser.

On Mira Connect, the display menus are created from the Mira Portal entries and show which inputs are available. This makes it easy for users to select the desired input.

For more details about integrating Extron’s products with Mira Connect, see Aveo Systems’ Extron integration guide. To learn more about using Mira Connect, see our training videos. With our UI Preview capabilities, you can get started today.

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Mira Connect Supports Panasonic Projectors

Mira Connect now controls Panasonic projectors, making it easy to manage input sources of your projector using an Ethernet or RS-232 connection. And with Mira Connect’s remote control capability, Panasonic projectors can be controlled from anywhere through Mira Portal. It’s now easier than ever to integrate and control Panasonic projectors used with video conferencing systems, video switchers, and more with Mira Connect.

To get started using your Panasonic projector, select an organization, site, and room in Mira Portal and add a Panasonic projector from the equipment list, choosing the Universal driver. While not every Panasonic projector will have every input supported by the universal driver, select the inputs that will be used on your Panasonic projector.

Next, enter the IP address of the projector, enable the desired video inputs, choose an icon, and enter user-friendly labels and descriptions for the inputs. If controlling the projector over RS-232, for example sending control through an HDBaseT connection, enter the IP address of the Global Cache IP2SL IP to serial interface.

Pair a Mira Connect to the Mira Portal room to control the room, or use the UI Preview feature to experience the user interface in your browser.

On Mira Connect, the display menus are created from the Mira Portal entries and show which inputs are available. This makes it easy for users to select the desired video source, whether that source is connected directly to the projector or through a video switch that feeds to the projector. Users get the source they want from one intuitive menu.

Below is an example of the Mira Connect user interface with a Panasonic Projector. Add video switchers, video conferencing, audio conferencing, multiple projectors and more with Mira Portal to build the system as you need.

For more details about integrating Panasonic projectors with Mira Connect, see Aveo Systems’ Panasonic Projector integration guide. To learn more about using Mira Connect, see our training videos. With our UI Preview capabilities, you can get started today.

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Mira Connect supports Hall Research Video Switchers

Mira Connect now supports Hall Research’s HSM-44-BX, HSM-88-4k, SC-1080R, HSM-04-04, and SW-HD-4 matrix and presentation video switchers. Mira Connect intuitively manages video source selection, making it easy for users to select different video sources to other connected devices such as displays, projectors, and video conferencing systems in the room.

To get started with Hall Research’s products, select your room in Mira Portal and add a Hall Research Video Switcher from the equipment list, and choose the desired model from the list.

Next, enter the IP address of the switcher, enable the desired video inputs to use, choose an icon, and enter meaningful labels and descriptions as shown in the following figure.

To use the outputs from the Hall Research Switcher, add a display or another device that wants a video input. In this example, we enable an input on the display (HDMI 1 in this example), and select ‘Use Sources Connected to Other Equipment…’. Select the Hall Research video switcher as the connected device and then choose the desired output, HDMI2 in this example, from the Hall Research video switcher that will connect to the display’s input.

On Mira Connect, the display menus will be created automatically, making it easy for users to select which video source input on the Hall Research switchers to view on their display. Below is an example of the Mira Connect user interface.

You can pair a Mira Connect to the room to see and use the system immediately, or use the UI Preview feature on Mira Portal to experience the user interface in your browser before having a Mira Connect. See our blog post about the UI Preview feature to learn more.

For more information about integrating with Hall Research’s products, see Aveo Systems’ Hall Research integration guide.

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Mira Connect adds Extron DTP CrossPoint Series

Expanding Mira Connect’s integration with Extron presentation video switchers, Mira Connect now supports the Extron DTP CrossPoint Series, including the 10×8, 8×6, 8×4, and 8×2 matrix switchers.

To get started, add an Extron Video Switcher from the equipment list, and select the desired model from the list of models.

Next, enter the IP address of the unit (or IP address of the GlobalCache IP2SL interface for models that require RS-232 control), enable the desired video inputs to use, choose an icon, and enter meaningful labels and descriptions as shown in the following figure.

To use the outputs from the Extron Matrix Switcher, add a display and enable an input on the display (HDMI 1 in this example), and select ‘Use Sources Connected to Other Equipment…’. Select the Extron video switcher and then choose the desired output, HDMI2 in this example, from the Extron Matrix Switcher that will feed the display’s input.

On Mira Connect, the display menus will be created automatically, making it easy for users to select which video source input on the Extron Matrix Switcher to view on their display. Below is an example of the Mira Connect user interface.

For more information, see Aveo Systems’ Extron integration guide.

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Mira Connect integrates with Biamp Tesira

Mira Connect and Biamp Tesira DSPs are a powerful one-two punch for collaboration rooms. With just a few clicks on Aveo’s cloud platform, Mira Portal, users can have a fully-configured and easy-to-use control system with a dialer, sound reinforcement control, and more, to complement Biamp’s outstanding audio conferencing performance.

Mira Connect controls other equipment in the room too – including displays, video switchers, video codecs, PTZ cameras, and more – making it the only control system and user interface required in your rooms.

To get started, use Biamp’s Tesira Design software to create the DSP’s audio processing, including VoIP and POTS telephony interfaces. Next, pair your Mira Connect with your room you’ve created in Mira Portal, add the Biamp Tesira DSP to the room from the Equipment list, enter its IP address and then press ‘Add Equipment’.

Mira Connect automatically connects to the Biamp Tesira DSP and gathers information about the Biamp instance tags that Mira Connect uses to control the system.

Edit the equipment in Mira Portal and select the instance tags for each feature you’d like to enable – microphone mute, volume control, telephony, sound reinforcement, and more. The instance tags are available in the pull down lists for each feature in Mira Portal so you don’t have to remember the names or worry about misspelling them.

You can add more equipment, customize the background image and colors, add a logo, and integrate with Office 365 Calendar for one-touch dialing. See the Mira Connect user interface example below.

For more information about the Biamp Tesira integration, see our Mira Connect and Biamp Tesira integration document available from our supported equipment page. For example systems using Biamp and Mira Connect together, see our application diagrams.

To learn how you can customize the user interface in minutes, see our Creating the User Interface article and relevant links. Use Mira Portal’s UI Preview feature to quickly visualize your designs using only your browser.

See the Mira Connect product page for datasheets and more information about Mira Connect.

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Mira Connect supports NEC Projectors

Mira Connect, the smart control appliance, has added support for controlling NEC’s family of projectors. Mira Connect controls the family of NEC projectors either directly over Ethernet or over an RS-232 interface through a Global Cache IP2SL serial to IP converter.

To get started, select ‘Add’ in the equipment area in Mira Portal, and select ‘NEC Projector’ from the list of supported displays and projectors.

Enter the projector’s network address on the Connections tab, and on the Video Inputs tab select and label the desired inputs and press ‘Add Equipment’ when done. Mira Connect will automatically create the user interface. Mira Portal makes it is easy to add, label, and change which projector’s inputs you want to use.

Once the projector has been added to the room, Mira Connect makes it easy to select sources, turn the projector on and off, and also adds the projector to the room ‘power down’ feature that restores the default room mute and volume settings and powers down the projector when the users choose to power off the room.

For integration details on integrating NEC Projectors with Mira Connect, see the NEC Projector integration guide.

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Mira Connect supports ClearOne ConvergePro®

ClearOne’s ConvergePro® family of products can now be controlled by Mira Connect, Aveo Systems’ smart control appliance. Mira Connect makes it easy to build a professionally-designed user interface system with ClearOne ConvergePro conferencing products including the Beamforming Microphone Array and the ConvergePro 880, 880T, 880TA, 840T, 8i, TH20, and VH20.

Mira Connect also gives you control over the other devices in your room including displays, video switchers, video conferencing systems, and more. You can control your ConvergePro DSP system and your whole room with Mira Connect.

To get started, create a room in Mira Portal and add a ClearOne ConvergePro system from the equipment list. Next, enter the IP address and user name and password of the system to be controlled.

Navigate to the Audio Controls tab and enter the desired control points for microphone mute, room volume, and telephony based on the configuration you built using ClearOne’s Converge Console software. Control points are specified using the device type, device ID and channel numbers and groups. Macros can also be used instead of individual channels for advanced control of muting, sound reinforcement, assistive listening, and more. When done entering the control points, click ‘Update Equipment’ and Mira Connect validates the control points, and builds the user interface automatically.

With Mira Connect’s UI Preview feature you can create and visualize your finished ClearOne ConvergePro-based system in just minutes. See our UI Preview blog post to get started today.

For more information, see the Mira Connect ClearOne Integration guide about integrating the ClearOne ConvergePro family of products with Mira Connect.

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Creating the Mira Connect User Interface

Mira Connect provides a simple, intuitive interface that can be easily customized for different applications and user preferences.

In this post we’ll explore the Mira Portal settings used to create the Mira Connect user interface in the example room tutorial that was introduced in a previous post.

In the center of the following figure we see the Mira Connect user interface automatically created by the example room tutorial.

[Click here for a full size figure]Click here for the full size figure

This user interface was driven by the equipment (see highlight 1) that was added to the room and the options and features enabled for each piece of equipment, as described below.

In this example there is a SoundStructure DSP device in the room. Since there is a telephony interface as part of the DSP system (see highlight 2), dialing options and “recent calls” menu entries become visible.

If there’s video conferencing equipment in the system – a Polycom Group Series RealPresence codec in this example – a video dial button appears along with camera controls. Camera presets can be easily defined as shown in highlight 3.

When one or more displays or projectors are added to the room, the video input settings can be configured to show the desired video conferencing and content sources as shown in highlight 4.

Audio source selection controls can be presented by adding audio inputs to the DSP equipment settings as shown in highlight 5. Adding a description can help users select their desired input.

Instructions for the room user or dial-in information can be added on the top of the Mira Connect user interface by editing the room settings as shown in highlight 6.

If a calendar is defined for the room (highlight 7), then meeting invitations for the room that include audio or video telephone numbers can be dialed by users with just one touch.

Editing the DSP equipment and selecting the mute and volume control points creates the mute button and volume slider on the right of the user interface (see highlight 8).

The look and feel of the Mira Connect, including background image, logo, and colors are configured on the site’s settings as shown in highlight 9. By setting the visual theme at the site level, all rooms in the site are instantly updated as changes to the visual theme are made. If you need more instructions for users, you can add them to the background image.

The interface behind the user interface is as intuitive to set up as it is to use. The behind-the-scenes wizardry makes it easy to create amazing systems, very quickly. We encourage you to explore the example organization, site, and room settings and learn more about how to create intuitive user interfaces for your applications.

For more information on creating a Mira Connect system, see the training examples. Click here for an example of getting started with the Mira Connect UI Preview feature. For reference, a Mira Connect quick start card is shown below.

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Test Drive Mira Connect with Example Room Tutorial

A new Mira Portal tutorial has been added that automatically creates an example organization, site, and room, and then adds equipment to the room. The tutorial shows the user where to click to launch the UI Preview feature to see the user interface that has been built automatically. This is the same user interface that would be running on an actual Mira Connect device that is paired to the room.

This new tutorial allows users to see what Mira Connect can do with just a few clicks after creating a new account. Users can customize and edit the equipment in the room and other settings to suit their application.

All users can select the ‘Create Example Room’ from the help menu and new Mira Portal users will automatically have the new tutorial started.

There is another tutorial, ‘Getting Started’, that walks users through creating their own organization, site, room, and adding equipment to the room.

Creating a New Mira Portal Account

Creating a new account with Mira Portal is free and is easy to do.

Navigate to Mira Portal and click the “create one” link on the bottom of the login window to create a new account.

After you’ve entered your user information to create the account, and reviewed and accepted the terms of service, the ‘Create Example Room’ tutorial will start. Mira Portal shows an indication of the password strength to help with setting a secure password.

Example System

The example room, ‘Example Room’, has a Polycom SoundStructure DSP, a Polycom RealPresence Group Series video codec, an Extron video switcher, and a Samsung display as shown in the system diagram. The display and Extron switcher use Global Caché IP to serial converters to add Ethernet control to the display and switcher’s native RS-232 interfaces.

One-touch dialing is supported via calendaring from the Polycom RealPresence Group Series video codec. Office 365 calendar events could have been used instead by enabling Office 365 Calendar from the organization settings, entering the Office 365 credentials, and then selecting a calendar source from the room’s settings.

The microphone mute and volume control are controlled on the DSP, video calls are launched from the codec, content sharing is available through the codec for any of the inputs to the video switcher, and the display allows source selection and power. All of these devices are controlled by Mira Connect over their network interface. The room has a ‘power off’ mode to make it easy to turn off the display, hang-up any active calls, reset gains back to default values, and leave the microphone in a muted state.

Feel free to edit the options for any of the equipment or delete and add other equipment. This example can be recreated by simply clicking the ‘Create Example Room’ tutorial again.

The resulting user interface is shown below. The background image and logo have been customized using the site’s Visual Theme settings.

For more information about how to configure Mira Connect, see our training videos.

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