One-Touch Dialing: Mira Connect and Microsoft® Office 365

With our latest software release, Mira Connect integrates with Microsoft’s Office 365 calendar and scheduling system.  Now the room’s meeting schedule and dial-in information appear on the Mira Connect touch screen, making it easy for users to dial calls and bridge numbers with just one-touch.

 

 

Why is this important?

  • One-Touch dialing gets users into meetings on time.  Every time. Hassle free.
  • Meeting passcodes are dialed automatically
  • Spend less time dialing the meeting so you can get to what’s important
  • Dial either audio or video conference meetings based on the equipment in your room
  • No other equipment or servers are needed – only Mira Connect in the room and Office 365 room resources
  • No programming is required with Mira Connect

Setting up the system is easy:

  1. In Office 365, configure your conference rooms with room resource accounts so the rooms can be scheduled and accept meeting invitations
  2. In Mira Portal, associate the room resource’s calendar with the room in Mira Portal
  3. Schedule meetings using the room resource and meeting invitations will appear on Mira Connect, ready to dial

Meetings appear on the Mira Connect touch screen with the best way to dial the call visible on the calendar card.  If the meeting invitation includes other ways to dial into the meeting, those other options can be viewed and dialed by the room user based on the equipment in the room.

For an overview of Mira Connect, see the product summary sheet.

For training, detailed instructions for setting up the system, product brochures, and more, see the Mira Connect product page at aveosystems.com.

 

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Skreens Wall in a Box and Mira Connect

Mira Connect’s support for the Skreens Wall in a Box product is the easiest integration you will ever find with a control system.

Use the Skreens mobile application (available for Apple and Android devices) to discover your Skreens device and add different layouts of your video inputs.  Using the app, create the layouts of the four HDMI inputs you’d like to have on your display, and you’re ready to integrate with Mira Connect.

In Mira Portal, add the Skreens Wall in a Box to your room in Mira Portal and enter the IP address of the Skreens device.

Mira Connect will automatically display all the defined layouts and their names from the Skreens device.  No programming is required.  We’ve done all the heavy lifting so you can quickly integrate the room for your customer.  If you change your layouts on the Skreens Wall in a Box, Mira Connect will update automatically.  Nothing else needs to be done with Mira Connect.

See the Mira Connect integration document for more info on controlling the Skreens Wall in a Box with Mira Connect.

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Shure IntelliMix P300 Audio Conference Processor and Mira Connect

Aveo Systems has released new Mira Portal and Mira Connect software (v1.4.0.9) that supports the Shure IntelliMix P300 Audio Conferencer.

The Shure IntelliMix P300 is a compact PoE powered DSP with 8-channels of acoustic echo cancellation (AEC) that makes it perfect for use with the Shure Array Microphones and video conferencing systems, such as the Polycom RealPresence Group Series codecs.  Mira Connect can control mutes, volumes, and source selections.  For integration details, see the Shure IntelliMix P300 Mira Connect integration document.

We’re continually adding more product and functionality to Mira Connect.  Have equipment you’d like to have supported?  Let us know about it with the request form at https://aveosystems.com/equipment.

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Mira Connect supports Symetrix Radius DSP’s

Aveo Systems has released new Mira Portal software and Mira Connect software that supports the Symetrix Radius family of DSPs.

The Symetrix Radius family of DSP’s includes the Radius AEC, Radius 12x8EX, and Edge products.  The Symetrix products are extremely flexible due to their open architecture and comprehensive design software.  Mira Connect controls these systems over the network using the controller numbers defined in the configuration file.  You can set up a Mira Connect control system in minutes controlling mutes, levels, VoIP and PSTN telephony interfaces, and more.  For integration details, see the Symetrix Radius Mira Connect integration document.

We’re continually adding more product and functionality to Mira Connect.  Have equipment you’d like to have supported?  Let us know about it with the request form at https://aveosystems.com/equipment.

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Understanding Collaboration Needs

needsContinuing from the last post about aligning system design with collaboration needs, start the requirements process with open-ended questions about the customer’s needs:

How do the teams want to collaborate?

While this seems like an obvious question, it can lead to interesting insights into how the system should be designed. Do they want to see the remote participants (impacting screen size, video conferencing, microphone and loudspeaker requirements)? Or, do they just want to hear the remote participants and share data/content to other sites?

Are dedicated conference/meeting rooms even required?  Are multiple conference rooms required?  Are open spaces needed?

Does your customer sometimes have large meetings and sometimes smaller meetings?  This could lead to some split and combined room discussions or desired reuse of a space in ways that may have different audio requirements, such as reinforcement over a larger space. (more…)

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Aligning “System design” with “Collaboration needs”

level_bubble_400x400Every successful AV system, especially any audio or video conferencing and collaboration installation, starts by understanding the customer’s needs.

As collaboration can take many forms from presentation systems to audio and video conferencing to data sharing and collaboration, each new system is an opportunity for the end user to get closer to their long-term strategic collaboration goals – whether that is to video-enable workflows, have seamless data collaboration, enable easy team collaboration, or other objectives.

While end users generally have a good idea of ‘what’ they want to do, they don’t necessarily understand ‘how’ to achieve their objectives. Conversely partners understand the ‘how’ very well, but can’t know the ‘what’ until they discover it from the end user. (See our previous post about the ‘what’ and the ‘how’ as background.)

So how can partners quickly align the ‘what’ and the ‘how’? The best way to do this is to have a formal discovery process/set of interactive and open-ended questions to understand ‘what’ the end user wants to achieve.

Remember, the end-user may be the AV/IT/facilities person who is responsible for the room or may be the line of business owner from whom the budget is coming.

Over the next few posts, we’ll investigate some of the questions, why they should be asked, and how to best use that information.

A some of the questions we’ll consider include:

  • How will your teams collaborate?
  • Is the space reconfigurable?
  • How will local room participants’ audio be heard in the room?
  • If there is remote collaboration, is audio and/or video conferencing required?
  • How important is audio quality?
  • and more!
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Top Mistakes in DSP configuration files

meter_peak_smallAfter nearly 20 years of developing DSP audio products and providing support to partners and internal support teams, we at Aveo Systems have encountered many configuration setting issues with DSP audio systems, especially systems tailored for collaboration applications. Many of these happen frequently, and could cost you time and money to resolve. Here are our top 7 trouble spots and simple tips for resolution:

  1. Input gain settings too low for microphones

If microphone levels are too low, it’s highly likely the automixer will not operate properly resulting in erratic gating (choppiness to the remote participants). In addition, (more…)

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How (What) ≥ Why

how_plot_1441975616_300X220_0_1_FFFFFFAs engineers, we live and thrive by solving problems, because that’s what engineers do. As simple as it may seem, it’s useful to think about three distinct phases of identifying and solving a problem. First there’s the ‘why’. Then there’s the ‘what’. Finally, the ‘how’.

The ‘why’ is the justification for whether you should progress to the ‘what’. ‘Why’ tries to answer whether it is worthwhile to solve this problem. Is the gain worthy of the effort to solve the problem?

Next is the ‘what’. Often the ‘what’ and the ‘how’ are combined together in the discussion with statements such as ‘we could solve it by using x, but that’s expensive’. It’s counter-productive to include (more…)

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If one AEC is good, won’t two AEC’s be better?

Whenever I’m delivering conferencing training sessions, the question ‘if one acoustic echo canceller (AEC) is good, won’t two AEC’s be better?’ is asked.

It’s a good question as it goes to the heart of how acoustic echoes are modeled and how an AEC works. This question typically comes up when installer/designers use an ‘Outer AEC’ such as an audio DSP with AEC from Polycom, ClearOne, Biamp, etc., and connect the DSP system to a video codec that also has an built-in AEC (‘Inner AEC’) as shown in the following figure.

aec_demo_cascaded_aec
The short answer to the question of whether two AEC’s are better than (more…)

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How Acoustic Echo Cancellers (AEC) Work

Acoustic Echo Cancellers (AEC’s) are integral parts of our teleconferencing systems and are installed every day in conference rooms around the globe. AEC’s are systems that adapt to changes in the room to improve the audio experience for remote participants by preventing echoes of the remote talker’s voice from being sent back to the remote talkers by way of the local talkers loudspeakers and microphones. In this post we’ll explore how AEC’s work and highlight the primary rules to keep in mind when working with AEC systems.
aec_sst_two_rooms_showing_echo_v2
As the remote talker’s audio comes out of the loudspeaker in the local (more…)

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