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support@aveosystems.com
Phone: +1.678.653.7090

Camera Tracking FAQ

Q: Can the camera software run on the same PC as the CoCon Room Server?
A: Yes, the T-Cam Camera software can run on the same PC as the CoCon Room Server.

Q: Do I need a PC to use Camera Tracking?
A: Yes, a PC is required to run the camera tracking software. The PC is used for setting up the camera presets and also for taking the camera position information from the central unit and translating that information to specific camera presets.

Q: What are the requirements for the PC for Camera Tracking?
A: You can use the same PC as the CoCon Room Server, or you are not using the CoCon Room Server on a PC, it is recommended you use PC that has one or two available PCI card slots, such as a Dell Optiplex 7020. The first PCI card slot can be used with the included Capture card for local operator preview and setup of the camera tracking system. The second PCI slot can be used with the optional T-Cam-Name-Overlay software to add information about the talkers to the video signal. The PC needs an RS-232 interface to control the camera system using the VISCA protocol.

Q: How do I mount the cameras?
A: There is a plate that can be mounted to the ceiling and the cameras can be mounted upside down, or optionally you can purchase a shelf that can be mounted on the wall. The mounting choices are determined by the requirements of the installation.

Q: How many cameras can I use?
A: The Televic Conference T-Cam-Package is designed to support up to four cameras which is sufficient for all but the largest applications. The ATEM video switcher included in the T-Cam-Package supports four 3G-SDI inputs.

CoCon Software FAQ

Q: What is the CoCon Conference Software Suite?
A: The CoCon Conference Software Suite is the overarching name of the suite of tools that can be used to manage, view, and control a system of discussion systems.

Q: What is the CoCon MeetingSuite Software?
A: CoCon MeetingSuite is a bundle of the CoCon Discussion, Voting, and Signage software that is often used together with Televic Conference Systems.

Q: What does the CoCon Signage Software do?
A: The CoCon Signage software is used to display information from the CoCon Conference Software Suite on external displays and monitors. The types of information displayed includes voting results, delegate seating/positioning within a room, which talker is talking, and more.

Q: What does ‘synoptic’ mean?
A: Synoptic is a fancy word for a graphical layout of the room with microphone positions overlaid on the room view. This view makes it easy to see who is talking and to make it easy to select next talkers, see who’s in queue, and more.

Q: What software do I need for Voting control?
A: For all Confidea and Plixus systems, the CoCon Voting software is used to define the votes, the criteria for passing, and how long the voting period is active. CoCon Signage software is highly recommended to make it easy to display and report on voting results to the larger group.

Q: How does the software license process work?
A: For the Confidea and Plixus systems there is a software license that is enabled in the Central Unit and then the user-supplied PC has the CoCon PC software installed on it. The CoCon PC software communicates to the Central Unit, and if the licenses are valid, then the user has full access to the CoCon PC software functionality.

Q: What are the PC requirements for the CoCon software?
A: System requirements include

Server Application

  • Processor: Intel i5 2 GHz or higher
  • RAM: minimum 4 GB
  • Free disk space: minimum 10 GB
  • Network connectivity: at least 100 Mb/s

Client applications

  • Processor: Intel dual-core 2 GHz or higher
  • RAM: minimum 4GB
  • Recommended graphical hardware supporting DirectX 9.0 or better.
  • Free disk space: minimum 10 GB
  • Network connectivity: at least 100 Mb/s

Note that, when running multiple client applications on the same PC, at least 2GB per Client application needs to be provided.The following languages are fully supported:

  • English
  • French
  • Spanish
  • Russian
  • Italian
  • Chinese (Simplified)
  • Dutch

The following languages are partially supported:

  • Chinese (Traditional)
  • Japanese
  • Vietnamese

Network

Network requirements for the following Central Units (connecting over TCP/IP):

  • CPU5500
  • Confidea WCAP+ Gen 1 & 2
  • Confidea WCAP+ Gen3
  • Plixus Engine

For these central units following network requirements apply:

  • Available bandwidth of at least 10Mb/s for each CoCon Room Server/Central unit connection.
  • Available bandwidth of at least 10Mb/s for each CoCon Room Server/client connection.
  • Certain network topologies do not allow the auto-Room Server discovery. A manual setting is available.

Software requirements

Operating systems supported:

  • Windows XP SP3
  • Windows Server 2003 SP2
  • Windows Vista SP1 or later
  • Windows Server 2008 (not supported on Server Core Role)
  • Windows 7
  • Windows 8

Each PC installed with a CoCon component (any client application or the Server) should also be provided with the .Net Framework 4.0. This will be installed automatically when CoCon is being installed.

Confidea Wireless FAQ

Q: Can I link multiple wireless access points together to support a larger room?
A: Yes, in an upcoming software release, you will be able to link multiple WCAP3 access points using a Plixus AE or Plixus MME to support larger spaces and also split and combine rooms.

Q: Do I need software to use the voting feature?
A: Yes, the Wireless Digital Conferencing WC-CV3 and WC-DV3 provide for voting functions, However The CoCon Meeting Suite or CoCon Discussion and CoCon Voting are required to perform the voting functions.

Q: Can I use a conference system without chairman unit?
A: Yes you can, however, the chairman will not have any priority functions available on his/her conferencing unit. The chairman of the meeting can alternatively manage the microphone system by use of the browser interface into the Wireless access point (WCAP3).

Q: What’s the difference between a chairman and delegate unit?
A: A chairman unit has a few extra buttons including priority to turn off all the active non-chairman microphones, and a next-in-queue to enable the next delegate who has requested to talk. If the access point has been configured for ‘group discussion’ then delegates don’t need the be enabled to talk – they automatically become active up until the maximum number of delegate stations is reached. The voting chairman units also have a volume button that can be used to adjust the level of the overall system to the other delegate stations.

Q: How long can a conference unit operate on a fully charged battery?
A: A fully charged Lithium-Ion battery will last in excess of 28 hours of continuous use. Charge time for a battery is approximately 4 hours. Charge times can vary based upon the temperature and venting of the charging unit. Charger must be well ventilated.

Q: How many wireless units can be connected to the WCAP3?
A: The total number of units that can be connected is 1024; however the distance from the WC-WACP3 for connectivity is limited to 100 ft. (30 m). Contact Aveo Systems Technical Support for more information.

D-Cerno FAQ

Q: How many discussion units can be used with the D-Cerno CU and CU-R?
A: Up to 50. However, by connecting additional D-Cerno CUs together, the system can be expanded up to 150 discussion units.

Q: How do the conferencing units connect to the Central Unit?
A: A minimum of Cat5e STP shielded cable is used to daisy chain the conference units together. The Cable MUST be shielded for the system to work properly. Aveo Systems offers Cat6 shielded cable that can be purchased with a system or separately.

Q: What is the maximum cable length that can be used with the system?
A: The total cable length of a branch must not exceed the maximum of 1,300 ft. (400m). The maximum cable length allowed between units is 260 ft. (80m).

Q: Does the Digital Discussion system have voice activation capabilities?
A: Yes. Voice Activation (VOX) is one of the system's many conference modes and comes standard with the CU.

Q: Can the Digital Discussion system be used in teleconferencing applications?
A: Yes. The CU has multiple inputs and outputs for connecting to a wide variety of 3rd party teleconference equipment or can also be used to feed an external loudspeaker system.

Mira Connect FAQ

Overview

Q: What is Mira Connect?
A: Mira Connect is a touch screen control appliance that is used in conference rooms, huddle rooms, and meeting rooms to control equipment in the room including setting room audio levels, muting microphones, launching audio and video calls, selecting sources, managing displays, and more.

Q: What is Mira Portal?
A: Mira Portal is Aveo Systems’ cloud-management platform for rooms, room equipment, and Mira Connect. Mira Portal is used with Mira Connect to add the equipment to the room, add control points, configure Microsoft Office 365 calendars, customize the background image and logo of Mira Connect, and more. Mira Portal is also used to view the status of the equipment including sending text alerts if equipment goes offline.

Q: What does Mira Connect do in the room?
A: As a touch screen controller, Mira Connect supports dialing audio and video conferencing equipment, starting and stopping content sharing, changing camera positions, controlling the mute of the microphones in the room, adjusting volume, controlling sound reinforcement and assistive listening, controlling audio to other zones, turning on/off displays and projectors, selecting different video inputs, controlling video switchers, and more. Mira Connect has been designed to not only provide the functionality typically required in a conference room by room users, but also to be easy to use.

Q: What devices are supported by Mira Connect?
A: Mira Connect supports many audio and video conferencing and conference room-related products including Audio DSP’s, displays, video conferencing systems, projectors, and more. See the list of supported equipment.

Q: How do I get the devices I want to use in my installation supported by Mira Connect?
A: As the system integrator or as an end-user, if you don’t see equipment that you are using in your install on the list of supported equipment, navigate to the bottom of the equipment page and request that it be supported. We’ll follow up with you to see if we need a sample of the equipment while adding support for the equipment.

Q: Can I add support for new equipment to Mira Connect myself?
A: No, currently Aveo Systems needs to add support for new equipment to ensure the system works smoothly and maintains a seamless user experience for end users.

Q: How long does it take to get a new piece of equipment supported?
A: Many products can be added to Mira Connect within a week or two of requesting support for the product. It will take longer if we don’t have the equipment. Timing can vary depending on the complexity and scope of the product. Check our list of supported equipment often for updates. Please ask us early in your design and installation cycle to ensure we can be responsive to your requirements.

Q: Once new equipment is supported, how does Mira Connect get access to it?
A: Mira Connect checks for software updates every day at its configured time (default is midnight) when it is connected to Mira Portal. Mira Connect will automatically download and install new software that includes the latest functionality for all supported equipment. All you have to do with Mira Portal is refresh your browser to get the latest updates.

Q: Is there a wall-mounted version of Mira Connect?
A: Not currently. If you are interested in having a wall-mounted version, please send us your requirements to info@aveosystems.com

Q: How long is the hardware warranty on Mira Connect?
A: Mira Connect comes with a one-year hardware warranty with options for extending that to multiple years.

Q: What’s covered by the Mira Connect hardware warranty?
A: The Aveo Systems limited warranty ensures that the system will operate as a room controller free from defects in workmanship and material under normal use and conditions. While the warranty is active, if a replacement unit is necessary, Aveo Systems provides advance replacement with ground shipment in both directions. Screen breakage is not covered by the factory warranty. The battery is warranted for one year and extended warranties do not include the battery.

Q: Can I purchase an extended hardware warranty for Mira Connect?
A: Yes, there are extended hardware warranty options that extend coverage for up to an additional three years from the end of the one year warranty. Extended warranties must be purchased at the time of the system purchase. Extended warranties do not extend the factory one-year warranty for the battery.

Q: Does Mira Connect come in any color other than dark grey?
A: Currently dark grey is the only color option for off-the-shelf products. If your project requires a different color for Mira Connect, contact us to review options.

Q: Does Mira Connect support a contact directory for one-touch dialing?
A: In the near future Mira Connect will be able to integrate with Microsoft Office 365 which provide directory support. In addition, we expect you’ll be able to upload a static list of contacts. You will need the appropriate license level to use these features.

Installation

Q: How do I get help during the setup of Mira Connect if I have questions?
A: While Mira Portal is very easy to use and add equipment and control points, a great reference when setting up Mira Connect is the Mira Connect Administrators Guide. If you have other questions, please contact us at 678.653.7090 or send an email to support@aveosystems.com.

Q: Do you have training videos available for setting up Mira Connect?
A: Yes, we have a series of short training videos that start at the beginning and go to advanced applications. We suggest you start at the beginning if you haven’t used Mira Connect before.

Q: How do I update the software on Mira Connect?
A: If Mira Connect has access to Mira Portal (i.e., it can reach mira.aveosystems.com), each day Mira Connect will check for updates at the time set in the site settings for the Automatic Update Time. The default time is 12:00am in the local time zone. In addition, if you restart or power off and power on Mira Connect, Mira Connect will check for new software when it starts up.

Q: Can I have more than one Mira Connect in a room?
A: No. While currently only one Mira Connect device is supported per room, you can use the remote control version of Mira Connect to provide additional virtual controllers in a room. Each room in a split and combine multi-room configuration can have its own Mira Connect.

Q: What’s a control point?
A: Control points are the name we use for a specific item to control, such as a mute point for muting and unmuting the system or to dial a telephony interface. Mira Portal makes it easy to add equipment and specify or, with some devices, just select control points. A control point can be a virtual channel name (for SoundStructure), and instance tag (for Biamp), or a named component or named control (for QSC), a preset name, or something else depending on the device.

Q: How many displays can I control with Mira Connect?
A: Mira Connect can control as many displays as you have. Each display will have a menu for source selection and power control. If there are more display controls than fit on the Mira Connect display, you can scroll to see additional screen controls.

Q: How do I move Mira Connect from one room to another room after it has been configured?
A: All you need to do is unpair Mira Connect from the first room and pair it with the second room. Mira Connect will automatically download its configuration and will control the equipment from the room with which it is paired. No programming is required.

Q: Is there a way for users to reset their conference room settings back to default values with Mira Connect?
A: Yes, there is a ‘room power off’ feature that is accessible from the site setting that will reset the volume back to default, turn off any displays or projectors, hang up any active calls, and set the microphone mute state back to the desired state as set in the site settings.

Q: Can I customize the background image and logo of Mira Connect?
A: Yes, the background image, logo, and custom colors for the display on Mira Connect can be configured via the Visual Theme settings using the site settings. Mira Connect devices will need at least the Mira Portal Essentials service to support customizing the visual theme.

Q: How do I put different background images and logos into different rooms at my site?
A: All rooms at the same site will have the same background image and logo. If you need different background images and logos, create a new site and move the rooms of interest to the new site by using the Move to Site… function available by right clicking on the dots next to the room name in Mira Portal. Then customize the background image and logo of the new site.

Q: What remote control capabilities are there?
A: Users with the proper permissions can remotely operate Mira Connect from their web browser. This means someone can sit in the back of a room and manage a call, for example, or an integrator can provide a helpdesk service and remotely help end-users in the room.

Q: How do I resolve a ‘Can’t connect’ message when Mira Connect tries to communicate with my equipment?
A: First, ensure you have the correct IP address for the equipment. Then make sure you have telnet enabled for the device. Check the Mira Connect Administrators Guide for information about how to enable network control for various devices.

Q: Can I duplicate a room to use again with the same equipment and same control points?
A: Yes, use the Duplicate function for the room to copy all the room settings, except for the IP addresses of the equipment, to a new room. Then go to the equipment for the new room and enter the updated IP addresses, and your room will be ready to be paired with a Mira Connect in the new room.

Q: Can I secure Mira Connect to the table to so that it doesn’t ‘walk off’ ?
A: Yes, there is a Kensington lock socket on the rear of the Mira Connect panel that can be used to secure the unit to a table.

Q: Can I use Mira Connect wirelessly?
A: Yes, While Mira Connect has a wired ethernet interface, it can operate on wireless networks and, because it has a built-in battery, can operate without being plugged in for extended periods of time before it must be recharged.

Q: How do I supply power to Mira Connect?
A: Mira Connect is powered over its ethernet interface with PoE. When using Wi-Fi, Mira Connect can operate for several hours or more, depending on use and battery charge without needing to be charged, but will eventually need to be connected to a PoE connection to recharge.

Q: Is it ok to leave Mira Connect plugged into the PoE network all the time?
A: Yes. Mira Connect uses smart battery charging technology to maximize the battery life and prevent overcharging.

Q: If I install a Mira Connect for my customer, and in the future the customer uses a different reseller, will they have access to the room and settings I configured in Mira Portal?
A: No. Unless you’ve granted access permissions to the new reseller or the end user, the new reseller will not have access to your Mira Connect organization, site, and room settings. The new reseller will either have to ask you for Mira Portal permissions or will have to create a new room in Mira Portal and configure the equipment, and pair the Mira Connect to the new room.

Q: Can I change the layout of the control icons on the Mira Connect user interface?
A: No. The icon layout is fixed in a logical and user-friendly way. This is a core design element of the power of simplicity model of Mira Connect.

Network

Q: Does Mira Connect need access to the internet to be configured?
A: Yes, Mira Portal is used to define the room and add equipment to the room. Mira Connect uses Mira Portal for pairing to the desired room. Mira Connect needs internet access to get a uniqe pairing code from Mira Portal. Once paired, Mira Connect confirms connection to the local equipment, updates Mira Portal with the connection status, and controls the equipment locally without requiring further access to Mira Portal.

Q: Does Mira Connect need access to the internet to control my devices after it has been set up?
A: After the system has been set up, Mira Connect does not need to have access to Mira Portal unless Mira Connect is rebooted. Mira Connect’s battery ensures the system doesn’t reboot if power is interrupted briefly. However, access to Mira Portal makes it possible to manage Mira Connect remotely by users with the proper permissions, automatically receive information alerts about the room should any equipment have an issue, receive software updates, change equipment, unpair from the room, and edit equipment and control points.

Q: Can I remove internet access from Mira Connect after getting it working and controlling the local equipment?
A: Yes, however currently Mira Connect requires internet access each time it powers up. Also you will not have access to software updates or Mira Portal remote management if Mira Connect does not have access to Mira Portal.

Q: Who has access to the Mira Connect remote control capabilities?
A: For Mira Portal users who have at least ‘Help Desk’ permissions, the remote control feature allows one to view the Mira Connect user interface and control the room remotely through Mira Portal. Any changes to the room state are also shown directly on the Mira Connect that is in the room. Mira Portal users who do not have help desk permissions do not have access to the remote control capabilities.

Q: Can more than one person access the remote control capabilities at the same time?
A: Yes. All users who have at least ‘Help Desk’ permissions have access to the remote control feature and can control the room just as if they were using the Mira Connect in the room. For example, you could have the IT person at the organization using the remote control capabilities while an integrator is also using the remote control capabilities at the same time.

Q: Can I set a static IP address on Mira Connect?
A: Not currently, but it will be added in a future software update. As the IP address that Mira Connect receives doesn’t matter as long as it is on the same subnet or has a route to devices it will control, Mira Connect requires a DHCP server for its IP address.

Q: Does Mira Connect support secure communications?
A: Yes. Mira Connect only uses secure communication to Mira Portal.

Q: What network ports does Mira Connect communicate on?
A: Mira Connect uses TCP over port 443 with the secure https protocol to communicate with Mira Portal and to download new software. Mira Connect will also communicate via TCP to the devices it controls over the ports specified by the devices. For example, Mira Connect communicates to a Polycom SoundStructure on port 52774 or 52775 (if there is a password on the system) and communicates to a Biamp DSP over port 23.

Q: Is access to Mira Portal encrypted?
A: Yes, logins and data transmitted between Mira Connect and Mira Portal are encrypted using TLS.

Q: What ports do I need to open up on my firewall for Mira Connect to connect to Mira Portal?
A: None. There is no need to change your firewall settings. Mira Connect makes secure outbound connections to Mira Portal using TLS and port 443 to ensure security. This is similar to someone using their browser to connect to any other secure website, such as their bank. Mira Connect initiates communication to Mira Portal and receives information it has requested from Mira Portal. Mira Portal does not communicate directly with Mira Connect unless Mira Connect has initiated the communication, so there are no ports to open on the firewall.

Q: What data is stored on Mira Portal?
A: Mira Portal stores information about the equipment IP addresses and control points, equipment status, and information about recent call types and durations.

Q: Who can see my data on Mira Portal?
A: Mira Portal access is limited to those users who have a Mira Portal account and have been assigned permissions to your organization or sites. As an organization or site administrator, you can add or remove access to other Mira Portal users.

Q: What data is being tracked, polled, or accessed by Mira Connect and where is that information stored?
A: The data tracked, polled, and accessed includes equipment online status, mute, volume, phone status, type of call, and dialed number information. This information is used for analyzing room usage. The data is stored securely in the Mira Portal cloud. Users with proper permissions can view their own data securely via Mira Portal.

Q: Does Mira Connect encrypt all data being transported?
A: Yes. Mira Connect encrypts all data transported to and from the cloud via https and TLS.

Q: Can credential names and passwords be changed on the Mira Connect?
A: Login credentials must be changed in Mira Portal.

Q: Do you publish a security and privacy policy?
A: Yes, here is our privacy policy.

Mira Portal Service

Q: What features do I get with the Mira Connect Essentials service offering?
A: The Essentials service includes remote control capabilities via Mira Portal for remote management and customizing the visual theme.

Q: What features do I get with the Mira Connect Enterprise service offering?
A: The Enterprise service includes the features from the Essentials service plus Microsoft Office 365 Calendar and Directory support, text alerts when equipment goes offline or online, and future analytics of room usage.

Q: Are analytics of room usage available?
A: Mira Portal will soon support information about room usage including the type and duration of calls in the room, organization, or site.

Q: What happens when my one year of Enterprise service expires?
A: Mira Connect comes with one year of Enterprise service. Anytime during that one-year license or afterwards you can renew the service at the Enterprise or Essential service levels. If you don’t renew your service, you will still get software updates, your Mira Connect will continue to control the equipment in your room, and you will still be able to add, edit, and change equipment in the room. However without either Enterprise and Essential services, features associated with those service levels will not be accessible.

Q: Can I purchase site licenses for Mira Connect and Mira Portal?
A: Site licenses are sold to end users via our authorized dealer network. Contact your installing dealer for pricing of Enterprise or Essentials service.

Q: How do I purchase a service renewal?
A: Contact your installing dealer for pricing and renewal options.

Q: Can I renew a service even after it has expired?
A: Yes, at anytime you can add a service level to your room, allowing you to take advantage of the Essentials or Enterprise service features.

Q: Is there a penalty to renew if my Mira Portal service has already expired?
A: No, you don’t have to pay for any missing periods between when you had a license and where you are now. Service renewals start when you renew your service and end when the service period is over.

Q: Are multi-year service offerings available?
A: Yes, there are multiple year service offerings available. There are also multi-room or organization-wide licensing options.

Q: How is security built into Mira Connect?
A: We use the security features provided by the Android operating system, by Samsung, and the Mira Portal cloud application’s security rules to ensure secure operation of Mira Connect.

Plixus FAQ

Q: What’s a CU?
A: A CU is a ‘central unit’ that is used to process the microphone signals. This can be the Plixus AE (audio engine) or Plixus MME (multimedia engine).

Q: How many units can a Plixus CU support?
A: A Plixus CU can power up to 80 units using the 4 communications ports. However the system can support over a thousand units using additional power supplies (Plixus-PS) and network extension support (Plixus-NEXT).

Q: How are the conferencing units powered?
A: The conference units are powered via the Powered Plixus network connections. Some equipment, such as multimedia panels, can be powered by the 48VDC Aux power output terminal.

Q: How many direct output or input channels can I support?
A: Dante™ can support up to 64 inputs and 64 output connections into the system. There are also several analog input and output connections on the rear panel.

Q: Can I connect this conference system to my teleconferencing or video conferencing system?
A: Yes, connection to external equipment can be done using the built in auxiliary audio inputs and outputs or through the Dante™ network.

Q: Are there desktop and flush mount versions of the conference units available?
A: Yes, there are both freestanding table top conference units and there are a variety of flush mount configurations of conference units.

Q: Does the system support direct audio outputs for zoning and connection to a DSP?
A: The Plixus Central Unit has provisions for an optional Dante™ interface card. This provides connection to multiple types of external audio equipment like audio breakout panels, DSP mixers, recorders, amplifiers and more. This platform can be used to define the connection of individual or grouped microphones to external equipment.

Q: Can the system connect to an external control system like AMX or Crestron?
A: Yes, the system can communicate and be controlled via the TCP/IP port. An API document is available to define the protocol and procedure for this control.

Q: How many microphone units can be connected to the Confidea Plixus-MME?
A: The total number of units that can be connected is based on cable length but you can typically get up to 20 delegate/chairman units per output port on the Plixus MME for a total maximum of 80. More units can be added to the system via additional Plixus-PS expansion power supplies and the Plixus-NEXT network extenders.

Q: How do the conferencing units connect to the Plixus-MME?
A: A minimum of Cat5e STP shielded cable is used to daisy chain the conference units together on the Plixus® network. The Cable MUST be shielded for the system to work properly.

Q: Does the system have an interpretation unit?
A: Yes, The system uses the Plixus Lingua Interpretation Desk. There’s also a version of the Lingua system that supports HDMI output for connection to local displays.

Q: Can I use a conference system without chairman unit?
A: Yes you can, however, there will not be any priority function available. The head member of the meeting (chairman) will not be able to manage the microphone system by use of a typical delegate unit.

Q: How far can the daisy chain cabling go?
A: Up to 262 ft. (80m) on each port from the Plixus-MME.

Q: How many microphones can be active at any given time?
A: Up to 25 microphones can be open on the latest releases of the Plixus conferencing systems.

Q: Can I share standard documents on this conferencing network?
A: Yes, you can share documents on this network. Links to pertinent documents are created as a part of the meeting and agenda prep. These links are used during the meeting to access these documents.

Q: Can I view internet content on the system?
A: The system does provide the ability to view web content. The ability of how much access each delegate has to internet content can be managed. The management software can limit the access to only websites and or pages that are approved.

Q: What is meant by the statement that the system supports Hi-Definition?
A: Each user panel is equipped with an LCD touch screen panel that supports 1280 x 760 pixel resolution. All graphics, pictures, text, presentations, video etc. are displayed at this Hi-Definition resolution.

Q: How are the conferencing units powered?
A: Data distribution is provided on the Cat5e shielded cable. A separate 48 VDC power source is distributed using a 14AWG cable that is daisy chained between the conference units to provide the required current for driving the additional power required by the 7” LCD screens.

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