Mira Connect Room License Comparison
When do you need a Mira Connect Room License for your Mira Connect system? It depends on if you're using a Mira Connect touchscreen appliance or the software version of Mira Connect. Mira Connect touchscreen appliances come with equipment control capabilities, along with other helpful features already built into the appliance, that are accessible without a room license for the life of the product. Advanced features for the touchscreen appliances include Remote Control and Mira Connect Me control from a personal device in the room. All Mira Connect touchscreen appliances include a Room License for the first 12 months so that users can experience the advanced features. Additional years can be purchased upfront or, after 12 months, the advanced features can be continued with a renewal of the Room License.
Mira Connect software requires a Room License as soon as the system is ready to control actual equipment and to enable other advanced features. The Remote Control feature is functional without a license. This capability is offered so that installers can prototype their systems using simulated equipment and test it with the user interface accessed through Remote Control.
Mira Portal is the cloud-based management platform for Mira Connect systems. Mira Portal account holders with administrator permissions may purchase Room Licenses through their Mira Portal accounts. If a billing account has already been established, account holders must also have permissions on the billing account or they can create a new billing account.
The table below indicates what features are included with Mira Connect touchscreen appliances and with Mira Connect software and which features require a Room License.
Feature |
Description |
Mira Connect Appliance |
Mira Connect Software |
|---|---|---|---|
| Control real equipment | All the functionality required for controlling real devices in the room. Controlling simulated equipment is always supported. | Included | License Required |
| Intuitive user-interface | The easy-to-use Mira Connect interface for room participants. Add organizations, sites, rooms, and equipment in Mira Portal. Includes the ability to edit and change equipment in the room. | Included | Included |
| Dashboard for room and equipment status monitoring | Informative Mira Portal dashboard showing status of all your organizations, sites, and rooms and equipment in the rooms. | Included | Included |
| Software updates | Get the latest software updates easily for the Mira Connect system from Mira Portal. Updates happen automatically by scheduling them for your site's off-hours or you can manually update when you are ready. Updates include new features, fixes, and new equipment support. | Included | Included |
| Add corporate logo, background image, and colors to Mira Connect | Brand Mira Connect with your customer's logo, custom background image, and customized colors. Mira Portal makes it easy to import and use an organization's branding on the Mira Connect touchscreen. | Included | Included |
| Add contact directories | Import CSV files of contacts with phone and video numbers. Multiple contact lists can be imported and selectively enabled for a room. Imported contacts lists can be in addition to equipment-specific directories, such as from a Zoom directory. | Included | Included |
| Remote control for support teams | Help desks, IT teams, and Integrators can use Mira Portal to remotely support Mira Connect users. With a Mira Portal account with proper permissions, the Mira Portal remote control feature opens a web page for a remote support person to view and use the same interface as participants in the room. Remote control can be accessed on mobile devices, making it easy to permanently support more than one controller in a room. | License Required (first 12 months included) | Included |
| Mira Connect Me - Remote control for users | Once the Mira Connect Me option is activated within Mira Portal, users in a room with a Mira Connect can quickly and securely access the Mira Connect user interface on their personal devices without needing a Mira Portal account. Users scan a QR code or enter a unique passcode on https://miraconnect.me to access the UI within seconds without touching the Mira Connect panel. User sessions expire automatically. No special application is required on the user’s device. | License Required (first 12 months included) | License Required |
| Notifications of room or equipment issues sent via text message | Equipment and room status changes are logged as events. Certain events can trigger a notification so you're aware of changes in the system. Notifications reduce room downtime as the right people learn about the room's status immediately. | License Required (first 12 months included) | License Required |
| Calendar support with one-touch dialing | Integrate directly with the room's Microsoft Office 365 calendar to access scheduled meetings for the meeting room. When the room resource is scheduled, users can join meetings with one touch on Mira Connect. Mira Connect shows approximately two weeks of upcoming meetings for the room. | License Required (first 12 months included) | License Required |