What features do I get with the Mira Connect Essentials service offering?
The Essentials service includes remote control capabilities via Mira Portal for remote management and text messaging if equipment goes offline.
What features do I get with the Mira Connect Enterprise service offering?
The Enterprise service includes the features from the Essentials service plus Microsoft Office 365 Calendar support and future analytics of room usage.
Are analytics of room usage available?
Mira Portal will soon support information about room usage including the type and duration of calls in the room, organization, or site.
What happens when my one year of Enterprise service expires?
Mira Connect comes with one year of Enterprise service. Anytime during that one-year license or afterwards you can renew the service at the Enterprise or Essential service levels. If you [...]
Can I purchase site licenses for Mira Connect and Mira Portal?
Site licenses are sold to end users via our authorized dealer network. Contact your installing dealer for pricing of Enterprise or Essentials service.
How do I purchase a service renewal?
Contact your installing dealer for pricing and renewal options.
Can I renew a service even after it has expired?
Yes, at anytime you can add a service level to your room, allowing you to take advantage of the Essentials or Enterprise service features.
Is there a penalty to renew if my Mira Portal service has already expired?
No, you don’t have to pay for any missing periods between when you had a license and where you are now. Service renewals start when you renew your service and end when the service period is over.
Are multi-year service offerings available?
Yes, there are multiple year service offerings available. There are also multi-room or organization-wide licensing options.
