General

As the system integrator or as an end-user, if you don’t see equipment that you are using in your install on the list of supported equipment, and request that it be supported. We’ll [...]

No, currently Aveo Systems needs to add support for new equipment to ensure the system works smoothly and maintains a seamless user experience for end users.

Many products can be added to Mira Connect within two to three weeks of requesting support for the product. It will take longer if we don’t have the equipment. Timing can vary depending on [...]

Mira Connect checks for software updates every day at its configured time (default is midnight) when it is connected to Mira Portal. Mira Connect will automatically download and install new [...]

Mira Connect is a touch screen control appliance that is used in conference rooms, huddle rooms, and meeting rooms to control equipment in the room including setting room audio levels, muting [...]

Mira Portal is Aveo Systems’ cloud-management platform for rooms, room equipment, and Mira Connect. Mira Portal is used with Mira Connect to add the equipment to the room, add control [...]

As a touch screen controller, Mira Connect supports dialing audio and video conferencing equipment, starting and stopping content sharing, changing camera positions, controlling the mute of the [...]

Mira Connect supports many audio and video conferencing and conference room-related products including Audio DSP’s, displays, video conferencing systems, projectors, and more. See the list [...]

Yes, see our article Mira Connect 10 is Available for more information about wall-mounting. There’s also a backbox for in-wall installations.

Mira Connect comes with a one-year hardware warranty with options for extending that to multiple years.

The Aveo Systems limited warranty ensures that the system will operate as a room controller free from defects in workmanship and material under normal use and conditions. While the warranty is [...]

Yes, there are extended hardware warranty options that extend coverage for up to an additional four years from the end of the one year warranty. Extended warranties must be purchased at the time [...]

Currently dark grey is the only color option for off-the-shelf Mira Connect classic product. If your project requires a different color for Mira Connect, contact us to review options. The Mira [...]

In the near future Mira Connect will be able to integrate with Microsoft Office 365 which provide directory support. Today, you can upload one or more contact directories to an organization and [...]